Our Commitment to Security

At Flakes Bakes, we understand the importance of security in the digital age. Your trust is the foundation of our community, and we are dedicated to protecting your privacy and ensuring the safety of your online transactions. Below, we detail our approach to security, outlining the measures we take to safeguard your information and ensure a secure shopping experience.

Secure Shopping Experience

  • Data Encryption: We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site. This ensures that your personal information, including credit card details, is encrypted and protected against unauthorized access.
  • Secure Payment Processing: Our website is equipped with secure payment gateways that adhere to the highest standards of payment security. We do not store your credit card information on our servers, ensuring your payment details are processed securely and confidentially.
  • Regular Security Audits: To maintain the highest level of security, our website undergoes regular security audits and vulnerability scans. This proactive approach helps us to identify and address potential security threats before they can affect our users.

Protecting Your Privacy

  • Privacy Policy: Our Privacy Policy clearly outlines how we collect, use, and protect your personal information. We are committed to transparency and respect your privacy, ensuring that your data is used responsibly and in accordance with your preferences.
  • Cookie Management: We use cookies to enhance your browsing experience, understand user behavior, and improve our website. However, we provide you with the flexibility to manage your cookie preferences, allowing you to control what information is collected.

Staying Vigilant

  • Fraud Prevention: We actively monitor transactions for signs of fraudulent activity. In the unlikely event of unauthorized transactions, we will work with you to address the issue promptly and secure your account.
  • Phishing Awareness: Be cautious of emails claiming to be from Flakes Bakes that ask for personal information or direct you to a web page asking for the same. We will never ask for your personal information in this way. If you receive a suspicious email, please report it to us immediately.

How You Can Help

  • Strong Passwords: We encourage our users to create strong, unique passwords for their accounts and to update them regularly.
  • Stay Informed: Keep abreast of the latest security threats and best practices for protecting your online information. Knowledge is a powerful tool in maintaining your online security.

Contact Us

Your security is our priority. If you have any concerns or questions about our security practices, or if you suspect any issues, please contact us immediately at security@flakesbakes.com.au. Our dedicated security team is here to assist you.